Shipping
At NovaBath, quality comes first. Therefore, every order is carefully checked for finishing, functionality, and appearance before it is shipped. We have a processing time of 1–3 working days for this.
Processing Time & Quality Control
Every order undergoes a visual inspection and quality check before it is packed. This process takes 1–3 working days.
Note: During busy periods (such as holidays or promotional events), this may take a little longer. We ask for your understanding.
Our working days are Tuesday to Friday. Orders placed on the weekend or on Monday will be processed on Tuesday.
Shipping Time by Country (after processing)
| Country | Shipping Time (working days) | Shipping Costs |
|---|---|---|
| Netherlands | 4–7 working days | Free |
| Belgium | 4–7 working days | Free |
| Germany | 4–8 working days | Free |
| France | 4–8 working days | Free |
| Austria, Italy, Spain, Portugal, Poland | 4–8 working days | Free |
| Switzerland | 4–8 working days | €14.99 |
| Rest of Europe | 5–10 working days | €10.99 |
| Middle East | 5–10 working days | €24.99 |
| Asia | 5–10 working days | €24.99 |
| Australia / New Zealand | 5–10 working days | €29.99 |
| Rest of the World | 5–10 working days | €29.99 |
The above shipping times are estimated delivery times based on working days (Tue to Fri).
Shipping & Tracking
Once your order has left our warehouse, you will automatically receive an email with a track & trace link. This way, you can easily track your order to your doorstep.
We ship via reliable logistics partners. If you have damage or a problem with delivery, please contact us within 48 hours at info@novabath.eu.
Delays
If there is an unexpected delay, we will inform you as soon as possible.
Delays with carriers are beyond our control, but we always do our best to keep you informed.